After the initial reasearch, I started iterating on a number of ideas for the new user experience by creating low-fi designs in Balsamiq. For each iteration I created an InVision proptotype to allow the team to test the new UX and also gather feedback from them.
Once completed the wireframes and defined the user flow, I started the design exploration. I created a set of style tiles to decide together with the team on typography, colour schemes and high level look and feel of the new designs.
During the 3 months I was at byStored, we established a fast pattern of designing, testing and implementing ideas.
We tested our ideas with different methods from in-person user testing/interview, online user testing/interview and A/B testing. We iterated several times on the initial design before deciding on the final version.
Following one of the user testing sessions, we discovered our users didn't have a good sense of the size of each storage unit. We decied a good solution was to design an isometric model of each unit. The user is able to switch between 2 views, one to see how the units relate in size to a human and one to see how some common objects fit inside the unit.